CANCELLATION AND REFUND POLICY

Cancellation Policy

Orders may be cancelled within 4 hours of placement. Once an order has been packed or shipped, it is no longer eligible for cancellation.

For customized orders, no changes or cancellations will be accepted once the order is confirmed.

How to Request a Cancellation:

To initiate a cancellation, please email us at theaceblades@gmail.com with your Order ID and a brief explanation for the cancellation.

Once reviewed and approved by our cancellations team, you will receive confirmation and further instructions.

If the cancellation is approved, a refund will be processed. Please note: any costs incurred during the cancellation process will be deducted from the total refund, and the balance will be credited to your original payment method.

Refund Timeline for Cancellations:

• It may take 3–4 business days to review and process the cancellation request.
• Refunds are generally initiated within 4 working days of cancellation approval.
• The actual time for the refund to reflect in your account depends on your bank or payment provider and may vary.

Refund Policy

Refunds are only issued for eligible order cancellations as outlined in our cancellation policy.

We are not liable to refund any advance payments if the cancellation request does not comply with our policy.

In case of a valid refund:

• Payment gateway and handling charges will be deducted from the refund amount.
• The refund will be credited to the original source of payment.
• Refunds may take between 7 to 14 business days to reflect in your account. The exact time frame depends on your payment provider.

No refunds—either full or partial—will be issued under any other circumstances.